Persuasion and emotions: consumer fraud on Black Friday Brazil
This research aimed at analyzing the relation between emotions and consumer fraud, based on the Elaboration Likelihood Model (ELM). For this purpose, Sentiment Analysis was performed using the Natural Language Processing (NLP) from Twitter data obtained on the day of the event, and content analysis...
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| Médium: | article |
| Jazyk: | portugalština angličtina |
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2022
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| On-line přístup: | https://revistas.ucu.edu.uy/index.php/cienciaspsicologicas/article/view/2339 https://hdl.handle.net/10895/5525 |
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