Conflict management in the workplace: essential skills for workplace mediators

The aim of this article is to examine the unique characteristics of conflict management in the workplace, within the framework of social dialogue. Through a review of specialized literature, the necessary competencies for workplace mediators to facilitate quality conflict management are analyzed. Ad...

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Autor principal:	Losada Crespo, Beatriz (author)
Otros Autores:	Briz Clariget, María José (author)
Formato:	article
Lenguaje:	español
Publicado:	2024
Materias:	gestión relaciones laborales conflicto laboral competencias sociales comunicación interpersonal management labor relations labor disputes social skills interpersonal communication gestão relações de trabalho conflito laboral competências sociais comunicação interpessoal
Acceso en línea:	https://revistas.ucu.edu.uy/index.php/revistadederecho/article/view/3694 https://hdl.handle.net/10895/7327
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