Conflict management in the workplace: essential skills for workplace mediators

The aim of this article is to examine the unique characteristics of conflict management in the workplace, within the framework of social dialogue. Through a review of specialized literature, the necessary competencies for workplace mediators to facilitate quality conflict management are analyzed. Ad...

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Bibliographic Details

Main Author:	Losada Crespo, Beatriz (author)
Other Authors:	Briz Clariget, María José (author)
Format:	article
Language:	Spanish
Published:	2024
Subjects:	gestión relaciones laborales conflicto laboral competencias sociales comunicación interpersonal management labor relations labor disputes social skills interpersonal communication gestão relações de trabalho conflito laboral competências sociais comunicação interpessoal
Online Access:	https://revistas.ucu.edu.uy/index.php/revistadederecho/article/view/3694 https://hdl.handle.net/10895/7327
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