From the secondary to the quinary sector: Internal communication according to the activity of the company: objectives, measurement and priorities

The purpose of this essay is to know the internal communication (IC) departments of Spanish organizations according to the economic sector to which they belong, as well as determining which are the objectives, the programmatic axes and evaluation of the strategies proposed in their IC plans. On the...

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I tiakina i:
Ngā taipitopito rārangi puna kōrero
Kaituhi matua: Aced-Toledano, Cristina (author)
Ētahi atu kaituhi: Miquel-Segarra, Susana (author)
Hōputu: article
Reo:Pāniora
I whakaputaina: 2020
Ngā marau:
Urunga tuihono:https://revistas.ort.edu.uy/inmediaciones-de-la-comunicacion/article/view/2959
https://hdl.handle.net/20.500.11968/4169
http://hdl.handle.net/20.500.11968/4169
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author Aced-Toledano, Cristina
author2 Miquel-Segarra, Susana
author2_role author
author_browse Aced-Toledano, Cristina
Miquel-Segarra, Susana
author_facet Aced-Toledano, Cristina
Miquel-Segarra, Susana
author_role author
collection RAD
dc.creator.none.fl_str_mv Aced-Toledano, Cristina
Miquel-Segarra, Susana
dc.date.none.fl_str_mv 2020-06-10
dc.format.none.fl_str_mv application/octet-stream
text/html
dc.identifier.none.fl_str_mv https://revistas.ort.edu.uy/inmediaciones-de-la-comunicacion/article/view/2959
10.18861/ic.2020.15.1.2959
https://hdl.handle.net/20.500.11968/4169
http://hdl.handle.net/20.500.11968/4169
dc.language.none.fl_str_mv spa
dc.publisher.none.fl_str_mv Universidad ORT Uruguay
dc.relation.none.fl_str_mv https://revistas.ort.edu.uy/inmediaciones-de-la-comunicacion/article/view/2959/3064
https://revistas.ort.edu.uy/inmediaciones-de-la-comunicacion/article/view/2959/3085
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
Derechos de autor 2020 InMediaciones de la Comunicación
dc.source.none.fl_str_mv 1688-8626
1510-5091
10.18861/ic.2020.15.1
reponame:RAD
instname:Universidad ORT Uruguay
instacron:Universidad ORT
InMediaciones de la Comunicación; Vol. 15 Núm. 1 (2020): InMediaciones de la Comunicación; 87 - 107
dc.subject.none.fl_str_mv internal communication
strategies
evaluation
economic sectors
Comunicación interna
estrategias
evaluación
sectores económicos
Comunicação interna
estratégias
avaliação
setores econômicos
dc.title.none.fl_str_mv From the secondary to the quinary sector: Internal communication according to the activity of the company: objectives, measurement and priorities
Del sector secundario al quinario: Comunicación interna según la actividad de la empresa: objetivos, medición y prioridades
Do setor secundário ao quinário: Comunicação interna de acordo com a atividade da empresa: objetivos, medição e prioridades
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
vol10
info:eu-repo/semantics/publishedVersion
description The purpose of this essay is to know the internal communication (IC) departments of Spanish organizations according to the economic sector to which they belong, as well as determining which are the objectives, the programmatic axes and evaluation of the strategies proposed in their IC plans. On the other hand, it is intended to knowwhat their priorities are for the immediate future, and to determine if there are similarities and / or differences between companies depending on the sector they belong to. For this, a quantitative study is carried out, based on a survey on a sample of 118 IC managers in Spain. The results reveal that companies in the quaternary sector are more involved in stimulating and promoting innovation and creativity in the company, and that they use efficacy assessment procedures more and more frequently than companies in other sectors, especially in the quinary one. Likewise, there are also differences in the relevance that companies in the quaternary sector give to some of the tools they use to achieve their objectives.
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institution Universidad ORT
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publishDate 2020
publishDateSort 2020
publisher.none.fl_str_mv Universidad ORT Uruguay
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rights_invalid_str_mv Derechos de autor 2020 InMediaciones de la Comunicación
spelling From the secondary to the quinary sector: Internal communication according to the activity of the company: objectives, measurement and prioritiesDel sector secundario al quinario: Comunicación interna según la actividad de la empresa: objetivos, medición y prioridadesDo setor secundário ao quinário: Comunicação interna de acordo com a atividade da empresa: objetivos, medição e prioridadesAced-Toledano, CristinaMiquel-Segarra, Susanainternal communicationstrategiesevaluationeconomic sectorsComunicación internaestrategiasevaluaciónsectores económicosComunicação internaestratégiasavaliaçãosetores econômicosThe purpose of this essay is to know the internal communication (IC) departments of Spanish organizations according to the economic sector to which they belong, as well as determining which are the objectives, the programmatic axes and evaluation of the strategies proposed in their IC plans. On the other hand, it is intended to knowwhat their priorities are for the immediate future, and to determine if there are similarities and / or differences between companies depending on the sector they belong to. For this, a quantitative study is carried out, based on a survey on a sample of 118 IC managers in Spain. The results reveal that companies in the quaternary sector are more involved in stimulating and promoting innovation and creativity in the company, and that they use efficacy assessment procedures more and more frequently than companies in other sectors, especially in the quinary one. Likewise, there are also differences in the relevance that companies in the quaternary sector give to some of the tools they use to achieve their objectives.El presente artículo se centra en conocer los departamentos de comunicación interna (CI) de las organizaciones españolas en función del sector económico al que pertenecen, así como determinar cuáles son los objetivos, los ejes programáticos y la evaluación de las estrategias que plantean en sus planes de CI. Por otro lado, se pretende conocer cuáles son sus prioridades para un futuro inmediato y determinar si existen similitudes y/o diferencias entre las empresas en función del sector de pertenencia. Para ello se realiza un estudio cuantitativo, basado en una encuesta sobre una muestra de 118 responsables de CI en España. Los resultados revelan que las empresas del sector cuaternario se implican más en estimular y promover la innovación y la creatividad en la empresa, y que utilizan más y con mayor frecuencia procedimientos de evaluación de la eficacia que las empresas de otros sectores, sobre todo, del quinario. Asimismo, se aprecian diferencias con las de otros sectores en la relevancia que dan a algunas de las herramientas que utilizan para alcanzar sus objetivos.Este artigo concentra-se em conhecer os departamentos de comunicação interna (CI) das organizações espanholas de acordo com o setor econômico ao qual eles pertencem, bem como a determinar quais são os objetivos, os eixos programáticos e a avaliação das estratégias propostas em seus planos de CI. Por outro lado, pretende-se saber quais são suas prioridades para o futuro imediato e determinar se há semelhanças e / ou diferenças entre as empresas, segundo o setor de pertencimento. Para isso, é realizado um estudo quantitativo, com base em uma amostra de 118 responsáveis de CI na Espanha. Os resultados revelam que as empresas do setor quaternário estão mais envolvidas em estimular e promover a inovação e a criatividade na empresa, e que utilizam mais e com mais frequência procedimentos de avaliação de eficácia do que as empresas de outros setores, especialmente no setor quinário. Da mesma forma, diferenças são apreciadas com as de outros setores na relevância que conferem a algumas das ferramentas usadas para atingir seus objetivos.Universidad ORT Uruguay2020-06-10info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionvol10info:eu-repo/semantics/publishedVersionapplication/octet-streamtext/htmlhttps://revistas.ort.edu.uy/inmediaciones-de-la-comunicacion/article/view/295910.18861/ic.2020.15.1.2959https://hdl.handle.net/20.500.11968/4169http://hdl.handle.net/20.500.11968/41691688-86261510-509110.18861/ic.2020.15.1reponame:RADinstname:Universidad ORT Uruguayinstacron:Universidad ORTInMediaciones de la Comunicación; Vol. 15 Núm. 1 (2020): InMediaciones de la Comunicación; 87 - 107spahttps://revistas.ort.edu.uy/inmediaciones-de-la-comunicacion/article/view/2959/3064https://revistas.ort.edu.uy/inmediaciones-de-la-comunicacion/article/view/2959/3085info:eu-repo/semantics/openAccessDerechos de autor 2020 InMediaciones de la Comunicaciónoai:rad.ort.edu.uy:20.500.11968/41692026-06-16T04:09:37Z
spellingShingle From the secondary to the quinary sector: Internal communication according to the activity of the company: objectives, measurement and priorities
Aced-Toledano, Cristina
internal communication
strategies
evaluation
economic sectors
Comunicación interna
estrategias
evaluación
sectores económicos
Comunicação interna
estratégias
avaliação
setores econômicos
status_str publishedVersion
title From the secondary to the quinary sector: Internal communication according to the activity of the company: objectives, measurement and priorities
title_full From the secondary to the quinary sector: Internal communication according to the activity of the company: objectives, measurement and priorities
title_fullStr From the secondary to the quinary sector: Internal communication according to the activity of the company: objectives, measurement and priorities
title_full_unstemmed From the secondary to the quinary sector: Internal communication according to the activity of the company: objectives, measurement and priorities
title_short From the secondary to the quinary sector: Internal communication according to the activity of the company: objectives, measurement and priorities
title_sort From the secondary to the quinary sector: Internal communication according to the activity of the company: objectives, measurement and priorities
topic internal communication
strategies
evaluation
economic sectors
Comunicación interna
estrategias
evaluación
sectores económicos
Comunicação interna
estratégias
avaliação
setores econômicos
url https://revistas.ort.edu.uy/inmediaciones-de-la-comunicacion/article/view/2959
https://hdl.handle.net/20.500.11968/4169
http://hdl.handle.net/20.500.11968/4169