Influence of knowledge management on the quality of operations of hotel enterprises in Panama

The current paper presents a model of the relationship that exists between knowledge management and quality of operations of hotel enterprises. Knowledge management is described in terms of four variables, knowledge generation, dissemination, shared interpretation and ability to respond. The study a...

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Detalles Bibliográficos

Autor principal:	Araúz, Rita (author)
Otros Autores:	Quintero, Joselinn (author)
Formato:	article
Lenguaje:	español
Publicado:	2017
Materias:	Knowledge management; quality; tourism; hotel enterprises; regression analysis Gestión del conocimiento; calidad; turismo; empresas hoteleras; análisis de regresión
Acceso en línea:	http://revistas.utp.ac.pa/index.php/id-tecnologico/article/view/1442 http://ridda2.utp.ac.pa/handle/123456789/1765
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